DStv announces new way of keeping viewers informed
In its endeavour to continually strive to create innovative ways to offer customers the best services, DStv is set to launch an Enhanced Decoder Notification (EDN) functionality which aims to address communication issues for subscribers.
This functionality will take the admin out of viewing, so consumers can get back to being entertained, says a statement from DStv.
And it will provide viewers with streamlined access to important subscription information, including rewards notifications, payable subscription amounts, methods to avoid late payment and disconnection.
This will be done by displaying icons that represent the different types of notifications on top of Live TV and will be available on both the DTH and DTT decoders. The message will also be added to the Mail Messages screen.
“In the ever-advancing world of video entertainment, innovation is a key driver of the business,” said Gus Banda, Multichoice Malawi’s Managing Director.
“DStv is always dedicated to deliver innovative resources to ensure continuously improvements of our products.”
The EDN functionality will be rolled out in a three-phased approach. For Malawi the Go live date is 3rd August 2020.
Through a myriad of innovations that ensure customers satisfaction as well as guarantee a rewarding journey for all our subscribers, DStv continues to position itself as one of Africa’s major entertainment sources, and now, the introduction of the new EDN service ensures fewer interruptions during viewing.
For more great entertainment, viewers are asked to download the DStv Now app for live-streaming and the MyDStv app plus the MyGOtv app to take control of their subscription.
Dstv must just reduce the price on their packages, that’s the only way,
I would have loved of i had choice of channels and pay for my preference! You have bouquets which are not to my taste, then you charge me for your preference. We need a competitor who can charge us for the channels we want.
DSTV will not reduce their prices even though there is Covid-19
DStv are not a good company because they know what’s going on in West African that there’s no stable of power supply particular in Nigeria, I don’t know why government didn’t stop their over Billings, it’s supposed to be pay as you go, at least you we have access to watch any Chanel of your choice, many times I subscribed for a month I won’t watch more than two days because there’s no lights, am going to quit from DStv
You are also one of the companies that continue stealing from ordinary Malawians with unrealistic charges
Yes, your subscription is very expensive. Infact we must have pay per view and not just a blanket 1 month package. Anthu ambirife timakhala ku ntchito during day and our kids are usually at school during the covid free period and have no time to watch tv except mazulo when back home and we only do this for say3 to 4 hrs b4 sleeping ! That’s why pay per view makes sense. Current status, mukutibela heavy a Multichoice. People must also have freedom to pay per channel and not paying per package. Government please intervene ! DSTV#MustFall#
Consider reducing the prices of your subscriptions guys,they are way overboard and not affordable for the ordinary Malawian. Sometimes we tend to wonder,is your programing only for rich people?
Very true….consider pay as you go.
Entirely agree. Much as DStv is in business, making it’s services affordable to all is key