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lord have mercy
lord have mercy
7 years ago

malawian companies are good @ revenue collection and not service deliveray, malawi dzuka!!!!!!

Mikeli
Mikeli
7 years ago

MTL has a lot of problems. I have got friends who work there. When they visit me or we meet they are always complaining. Their salaries are peanuts. I am told a qualified engineer gets a meagre MK327,000 Gross salary. There is no motivation. The company is directionless with an MK18 billion loan on its head. It can’t pay its suppliers. Technical section is confused. It is lead by a guy with no telecom background who is no able to guide the CEO. I am told he was brought in by Amayi and Chikaonda as he comes from the same… Read more »

Bossy
Bossy
7 years ago

The issue of recharge is now resolved, thanks to the complainer in this story it has awakened MTL

Tilipo
7 years ago

My Dear Mr. Concerned, As much as I would want to give you a node on the issues raised but I have fallen short because of your direct attack on the CEO. As Malawians we must learn to present our cases positively without putting off other stakeholders in the process. We don’t need to attack the CEO but rather challenge him with our situation and give him room to sort out the problems. How much I wish we all learn to be positive in this country. In the same manner at times I become shocked how other people attack their… Read more »

Makiyolobasi
Makiyolobasi
7 years ago

Everything in Malawi sucks. All services we get from every provider are just mediocre! Name it. You buy expensive monthly internet bundles that don’t last the whole month anyway and three quarters of the time they don’t work. No wonder we pride in calling ourselves the poorest country in the world! Politicians, who are meant to be protecting us from such masqueraders, fuck us daily and we just accept it. What do we expect?

Olda Pesoni
Olda Pesoni
7 years ago

Is MTl not chaired by one Mathews Chikaonda aka Mitt Romney? If so, this man is for himself, not the company, the nation. Secondly, such high tech organizations should be managed by fresh brains who atr well prepared for modern technologies including coms/PR. You don’t a person of typewriter age to run a high tech system.

zaya
zaya
7 years ago

Largely true, MTL is without doubt the largest ISP in the country and should place much emphasis on quality control. However, I do not think it is fair to place much of the blame on the current CEO. The billing system may have happened on his watch, but the problems of MTL go a long way back to when it was a Government entity: The mentality of staff and management has not changed from those days. When you report a fault for example you will experience the same kind of delay that you used to experience in the pre-MTL days.… Read more »

Alex Matinga
7 years ago

I assume all these disrespectful and rude answers come from either MTL bosses or MTL Bosses’s friends or ratesemployees all their fami lies. Who so ever they are, they are rude and dis respectful to the Mtl customers. What a rude company MTL is. Is this how you can answer when customers complain? Customers react in different ways. Some are polite in their complaints, some are angry some just quietly walk away from your business, but this is all how a customer can react. It’s Your duty as a service providing company to friendly explain what has happened to slow… Read more »

KBanda
KBanda
7 years ago

Well done concerned citizen! You are man of the year.

mad max
mad max
7 years ago

Am not surprised this fellow has already got in trouble like this at MTL. this guy has never been a boss of anybody at all since his college days at university of Malawi, Polytechnic. not even a supervisor of a team at any time. He has lived all his 23years supervising experiments at the same college, experiments that do not materialise in anything at all but shelved after a student has been given his marks for a good paper. Yet somebody mad from Press Corpration decided to make this jokey the most senior guy at MTL over revered practical engineers… Read more »

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