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mussa
mussa
6 years ago

It all originates from our corrupt mind set. We really need to change the attitude of jealous, envy and corruption if we need to grow our nation into a lovely and caring destiny for all. Banks were supposed to be the patrons of transparency and good customer care. Banks need to be supportive to their clients than being reapers of clients’ had earned fortunes. As savers we use banks to secure our money and we do not expect them to use any financial control gaps to steal from us. Instead of embarking on technological innovations to improve their services, they… Read more »

Chakhalira
Chakhalira
6 years ago

The Reserve Bank has also turned up very, very useless. I think they are a corrupt lot. In the Old Good Days, we had what was called ” Bank Supervision” as a Department. They used to go to these Commercial Banks to really supervise them. The accountants in the Commercial Banks used to sit on an elevated chairs to watch over the customers. I correctly remember during the time of MR. G. O . Sibweza ( inshort GOS) the team went to one of the Commercial Banks and found these nuisance long ques . The accountant was ordered to increase… Read more »

Jesus is LORD
Jesus is LORD
6 years ago

Banks are criminals. You trust them with your money, they don’t give you interest and they actually charge high bank charges just so you can have an account. But without an account you can’t get many jobs. Yet ask them for money and they charge massive interest. Interest = usury = massive sin per the Bible! To Hell with banks.

alfred
alfred
6 years ago

indeed this is true my National bank in Mzuzu is only one but needs to strategically put more ATM such that we do not fail to access our cash.

Chosadziwa
6 years ago

That’s why some of us when we find a chance of withdrawing money from account we draw out all leaving to the account nothing and invest into tangible things than giving our banks business which later do not think about how to serve us swiftly.

Murupale pa Thyolo
Murupale pa Thyolo
6 years ago

Heheheheee. Bank tailors at FMB in Liwonde can stop serving customers, you find them answering personnal phone calls or showing each other whatsApp new posts. Kuti koma yaaah tili mu ufulu wa ma bank.

Kanjedza
Kanjedza
6 years ago

What the writer has said is nothing new. Customers are treated like door mats. Recall a few years ago, the banks applied for duty free status for importing ATM machines citing that they want to extend value added services to the customers. The tax payer footed the bill for the duty exemption. ATM are mainly in urban centres where middle income group use them and this generates a lot of income by way of charges for the banks If you go back to the times ( about 7 years agao) when Bankers Association publicly said that once MICR cheques are… Read more »

Novirhikana Kovahiwa
Novirhikana Kovahiwa
6 years ago

Malawian banks are a nuisance, treating customers as beggers. Mxiew1

Lottie
Lottie
6 years ago

Poor Customer Care at the Banks is appalling. One tends to wonder whether it makes sense nowadays to put your money in the bank. AT the rate at which the cities and towns are growing, the banks are still operating like they were in the 1960s.

J.J.J.Sonke
J.J.J.Sonke
6 years ago

And nobody mentions that it takes 5 days for a bank to clear a cheque! How is this possible when all banks are linked electronically? A cheque is legal tender and should be cleared immediately! I just paid 50,000 MK for a special release of a cheque, and I am punished for that banks failure to get their act together.

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