This is my advise to all agents(whether Airtel money or Mpamba)be very careful because this business requires a sound security knowledge otherwise you’re at risk. How can you complete transaction of a such huge amount before receiving the cash…..zatulo zokhazokha…..olo kubanki amapanga bwanji munthu akamasunga ndalama. It’s the same with banking procedures, and you shouldn’t put much trust to the customer for the reason that is using a vehicle nooo!!! no! no!!!!!!!!

achokera ku zambia ku zabera aMalawi. A police tipatseni tikonze ndi tayala

Let’s learn something from the incident. To the Airtel agent, which transaction procedure should first start? Sending the money or getting hold of the cash from the customer? Please don’t rely much on trust when dealing with money transactions . The first thing obviously should be getting hold of the cash to be remitted from the customer, count it to vetify the amount and then proceed with the rest.