Malawi Chief Immigration Officer Medi promises more reformed services

In an effort to provide reformed immigration services, the Malawi Immigration Department will roll out the Passport Issuance registration process system in six sites as a pilot phase in Mangoch, Salima, Mzimba, Mzuzu, Lilongwe and Blantyre.

Medi: Chief Immigration Officer

Medi: Chief Immigration Officer

The system will be rolled out in collaboration with the Malawi Posts Cooperation with support from the Malawi Communications Regulatory Authority (Macra).

This, according to Chief Immigration Officer, Masauko Medi, is in line with Public Reforms being championed by State Vice President Saulos Chilima.

The Department also launched SMS Passport Enquiry Service through which passport applicants can enquire progress of their passport applications by sending the barcode number to 343 for Airtel subscribers at the moment.

“It is also worth noting that the process aimed at computerizing the Permit Issuance System has commenced. Meanwhile, procurement of consultancy services for a review of the permit issuance procedures is underway with support from the World Bank.

“It is expected that the project will streamline permit application and issuance processes thereby creating an enabling environment for investment and socio-economic development,” said Medi.

He also said they are finalizing the development of an electronic Visa Issuance System (E-visa) which, accoridng to him, will allow application of visas online from anywhere across the globe.

“Furthermore, the rolling out of Integrated Border Control System project which is aimed at automating all Immigration Border Posts is on course. The initial processes in readiness for computerization of Mwanza Immigration Border Post are currently underway whilst Kamuzu and Chileka International Airports were already automated,” said Medi.

He said the Department is committed to providing efficient and effective services to the public.

The most recent reform realized at the Department is decentralization of passport printing to Lilongwe and Mzuzu regional offices which has seen decongestion of Blantyre office, which was the sole printing office.

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Angoni Apaphata Ife

Wada hero

Kenneth duwa

We apply 4 ur department y u dot wot 2 release de names who r supposed 2 attend interview. U see dat u r underpanic bt u wot 2 utilise bribery & nepotism. Bear in mind dat late on God’ll punish u coz u ve misconduct. 2much cheatng us

Cash Gate

dandaulo, passport yolipila chaka chatha august siikutuluka, chimavuta ndi chani kuti isatuluke? anthu akuba inu kwambiri,


Good concept


congrats Medi keep it up

The real Ujeni

Mungoti automation will be implemented at Mwanza border, what about Songwe border, it handles a lot of traffic too. We have serious mental deficiency in Malawi, first we allocate K500m for a dancing hall next we don’t bother upgrading a busy border post.


In LL, urgent passports still taking 5 weeks to come out instead of less than 1 week. One wonders what was the point of hiking the fee.


Inde siyani kumeta anthu


That is a modern official who understands what is happening in the world today. Citizens of Malawi want to hear officials stepping up to the plate. Just by doing this we will attract tourists to our country and that in return will bring the much needed foreign cash. Come on now lets clap hands for him. Other Departments can you emulate?

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