Poor flight patronage worries Malawian Airlines, clocks a year

Malawian Airlines Limited has said despite clocking a year, the company is still unimpressed with patronage of flights on most of its routes, the company’s publicist Maganizo Mazeze has said.

Malawian Airlines

Malawian Airlines

Mazeze: Unimpressed with patronage

Mazeze: Unimpressed with patronage

But Mazeze, a journalist turned media relations manager, was hopeful of improvement in business saying it was possible only once started experiencing their services.

“We will make big business once people start appreciating the airline’s efficiency,” said Mazeze.

Of the routes with the most appalling patronage, Mazeze cited the three routes between Malawi and Mozambique, Malawi to Tanzania and another between Malawi to Zimbabwe.

Malawi Airlines was established in 2012 after the liquidation of Air Malawi which, at the time, had become a liability to the country’s economy.

A broker was made with Ethiopian Airlines which owns 49 per cent of the shares. The government of Malawi owns 51 per cent.

Government will offload 31 per cent of its stake to private investors, and expects to earn over US$ 6 million from the sale.

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Saona Ndege
Guest
Areas for improvement if to grow patronage: 1. Maintain itinerary for LLW-JHB flight. It is perfect. 2, keep up punctuality for LL-JHB flight but do not throw us to those last terminals of A0/A1 at OR Tambo Airport in Jozi. It is too far. 3, Better marketing – first time I wanted to buy a ticket I had to call KIA,Chileka and Travel agent only to learn that MA is in Golden Peacock Office Park. When I got there the place and people didn’t feel like it was an Airline. The sales assistant is very amateurish, dressing is shabby.Increase your… Read more »
Chirwa
Guest

I use Malawian airlines in the domestic flight and South Africa. I used to pay over 1000 dollar for jo burg flight (round trip). Thanks to Malawian I now pay less than 500 dollar. This is a pride for us as a nation. We want to see the airline grow and reach to major airports like Kenyan and Ethiopian Airlines. It is always departing on time and the service is comparable with other airlines I have flown. I will continue to fly Malawian Airlines.

John B
Guest

The airline punctuality is high and very good. I’m happy that Malawian Airline is serving us conveniently as we can now connect via J’burg right after we arrive. I found the cabin crew being nice and customer oriented. I had seen few and minor irregularities but generally acceptable service. I frequently use their service and nothing to complain about seeing other airline big or small scrambling here and there. In fact I appreciate the airline for its effort to maintain its name. Viva Malawian Airlines!!

Dingolinyo Mukwerabwato
Guest
Dingolinyo Mukwerabwato
The airline started well bust fast being traditionalised. You should seriously look into the following otherwise you will follow Air Malawi to the collapse lane: 1. Frequent breakdowns. An aeroplane is not a minibus where you change tyres, fix engines and lights while passengers are on board. I had the shock of my life when one of the flights main engines could not start on 17th December 2014 at KIA and engineers were trying to fix it while we were on board waiting to depart for Blantyre. In fact, the small craft is over used on domestic and short-haul routes… Read more »
sunderstar
Guest
There is a lot of traffic between Lilongwe and Blantyre, Mzuzu every day. Managers from statutory corporations, NGO’S and Private Companies Diplomats keep moving between these cities everyday and they use their vehicles. Air Malawi need to come up with affordable fares to get their Aeroplanes full, make a clear flight schedule domestic. Unless you look seriuosly on your fares and be able to carry more passengers domestically you will again fold up. There is a lot of business in Malawi domestically but you are missing it out because your concentration is on international routes where there is competetion. Dont… Read more »
Kenkkk
Guest
From comments made here it seems air Malawi is just shooting itself on the foot and doesn’t know what it is doing wrong. Free advice had been given here which you need yo herd and implement. First your card prices are too high compared to other better reliable airlines in the region. Second, perfect the domestic routes of bt-Ll- mz- ka at affordable fares for the majority of the Middle classes and businesses before venturing into the international routes. Many malawians would want to travel to say kAronga by air than bus if your fares were affordable at say 50000k… Read more »
amp
Guest

vuto lache mitengo yanuyo siikufanana ndi makasitomala amene angakwanitse. your problem is you target rich people who can afford kukwera ET or KA or SAA. man up and wear a real new face. So long as you can be dull and dormant forget our patronage. nafenso tinachangamuka, cost-benefit analysis tikuidziwa masiku ovuta ano.

wadala
Guest

Malawian airlines reaaly worried with poor patronage? Shame indeed who can patronize it when fares are exorbitant, customer care and PR zero? Tizikwera Emirates ndi zina value for money basi.

manja lende
Guest

what ever

John
Guest

why don’t you expend the Tanzania flight into Nairobi? Kenya airways flies to Lilongwe twice every day and into Blantyre three times every week. come on, extend the services to JKIA.

wpDiscuz

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