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Chilucha
Chilucha
8 years ago

If I was a Bank manager, I could read all these comments and strategise on the way to go. This is a free customer satisfaction survey which can help you improve things. I am one of the dissapointed customer of Standard Bank who was told to go ZOmba from Blantyre just to replace my ATM card only to be told in ZOmba that the ATMs are made in Blantyre.

I don’t get suprised why FDH bank has grown so fast. Most people belong to these banks not out of choice but they dont have any good altenatives. Wake up banks

selfish decision
selfish decision
8 years ago

Better bank mkhonde.These so called bank never benefit their customers after all.
Our were right to put their money in their houses like the Asians.

Chingolopiyo
Chingolopiyo
8 years ago

I want to close my accounts, firstly NBS becoz of poor ATM Network which has weekend schedule of no network

Balamanthu
8 years ago

I feel sorry for the student and the hustle he had to go through.Whilst I dont condone the Bank for what it did, it just goes to show one thing which our politicians are also culpable of: DISHONESTY.This is the biggest problem the country has that almost 70% of the country have become experts in telling lies, pretending to be what we are not and the Bankers in wanting to protect their customers deposits have also understood the environment in which they are operating.As such, when one goes to the Bank, yu are presumed a suspect unless you can prove… Read more »

Shoram
Shoram
8 years ago

Bank bank bank. The story is one-sided. Someone used the trick and upon the teller informing the manager, and with approval from the HQ, the money in a few milions was disbursed, only to find out later that he was a thief. Guess what? Only a few tellers got chopped off and the authorising personnel is there put. Where is justice here?

mulamu pelekani@gmail.com

Malawi banks are not for diasporas. Sad because diasporas are big aidas. Look at Filippines their forex comes from Filippines living abroad. It is the same with Malawi. If you count how much money we diaspors have sent to our relatives. These money is in forex, the only different it is not donors money so it is not countable o those who are government. I have problems to withdraw my money in Malawi bank despite they have my photo of passport, which is foreign. My account go back to Kamuzu Time. There was no problem. When I asked Stan to… Read more »

Ayaya kumudzi
8 years ago

For a long time now I believe a bank teller has been withdrawing money from my account secretly.

Katong'ongo
8 years ago

Standard bank are the worst thieving operatives. The moment you deposit money in your account, swiftly they fix their eyes on it and ensure they reap a handsome portion thereof in the name of service fee, mid-year service fee, account charges, monthly interest, adjustment fee, good morning fee, why are you looking at me fee, mapwevupwevu fee, masuku transaction and the list goes on and on. You dare issue a cheque to someone, and they hold on to your cheque until they notice that there is no money any more in your account, then they call you to top up… Read more »

simbolo yane ndi maupo muchanya
simbolo yane ndi maupo muchanya
8 years ago

This guys must be serious ! With me it was salary and Iwas not even allowed to apply for anew ATM card because they were demanding one of those lost document not an ID from my company or even alletter from the sallaries office from my company! Why do you take our photos and signature? What was the use of that finger print you take when we were updating our account info? You are expoting the customers?

noniwa
noniwa
8 years ago

I very much agree especially on refunding money that was debitted but ever dismbersed when using an ATM on another banks’machine. Actually your friend was lucky to have the money after a week coz as far as I know some get their money after three weeks or so. Its pretty stupid that these banks are fond of introducing half baked products for the mere reason that some developed countries are doing it. Its absolute nonsense. You go to the bank to get money only to come bank with nothing but additional misery…

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