Afrobarometer poll ‘huge indictment’ on Malawi public service delivery: Tanzania credited for ‘Magufuli factor’

A new Afrobarometer survey findings on Malawi government’s delivery of basic public services has found that the country performed poorly in several areas and its perceived dis-respectfulness on public services is the highest in the region Southern African region at 34 percent.

Leading presidential candidate Mutharika, Muluzi, Chakwera and Chilima: Survey has cut out job for them

The survey conducted between 2016 and 2018 on how African States are performing in delivery of public services that citizens say they want, scored Malawi’s neighbours – Tanzania (10 percent), Zambia (19 percent), Zimbabwe (20 percent), Mozambique ( 22 percent).

Official action on response to corruption report “not likely” is at 48 percent for Malawi, 17 for Tanzania, 48 for Zambia, 34 for Mozambique and 53 percent for Zimbabwe.

On average across 34 surveyed countries, service delivery is most often seen as easy to access, timely, courteous, and responsive to complaints. But countries vary greatly in popular assessments of government performance, and petty corruption is still a frequent experience.

An analysis of survey responses released on April 2 2019 shows that three main factors drive whether Africans see their governments as getting better or worse at delivering services: how easy or difficult the service was to obtain, whether officials will respond to complaints, and whether citizens had to pay a bribe.

Access to basic public services is regarded as a major determinant of human development and productivity.

Minister of Information and Communications Technology, who is also government spokesperson, Henry Mussa, could not immediately comment on the report.

In its extended coverage of the Afrobarometer survey, Malawi’s leading daily newspaper , The Nation,  said it has shown that “there is very little if not nothing to glorify Malawi about.”

It pointed out that Malawi has scored poorly  on other areas of State services  such as  timeliness of police assistance where the country is rocked at the bottom of the index at 14 percent.

“Needless to say, the findings area huge indictment on the country’s public sector performance and are a clarion call for Malawi to up its act,” reads the editorial comment in part.

The paper said the Arobarometer survey  has a “take home” message for those aspiring for political positions in the next government  ahead of the May 21 2019 Tripartite Elections.

“There is need for political will to achieve a paradigm shift,” said the editorial , adding “ We do not think that Tanzania’s superb performance as the Afrobarometer survey has shown has come by accident or by a stroke of sheer  luck. We we see the ‘Magufuli factor’ at play.

“President John Magufuli was not unequivocal about what  he wanted to achieve when he took over the reins of power about three years. He wanted to transform the work ethic in the public sector and to that end he invested time and resources for an improved public services.”

The Malawi leading daily pointed out that Magufuli wanted a public service that would deliver results.

“We can say without fear or favour that his determination to change things has paid dividends. Tanzania is now a star – at least in the region.”

The paper observed that in Malawi, almost all the eight presidential  candidates and their political parties are preaching transformative leadership. It said the Afrobarometer survey findings have just “cut the out the job” for them.

Afrobarometer is a pan-African, non-partisan research network that conducts public attitude surveys on democracy, governance, economic conditions, and related issues in African countries.

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Chimzungu
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Chimzungu

Afrobalometer mukuyivomelezatu lero
Koma akapanga survey ndikunena kuti so so atha kupambana pa 21 may muwanena kuti ndi abodza.

Tizanka
Guest
Tizanka

Achina Boniface Dulani Ali phee

ndoduuuuu
Guest

amene mukutstsanu service delivery simukuyidziwa. You think kupanga one dual carriage is service delivery. Go ku mapoloti where the populas live in the urban areas and rural areas. See the condition of roads, health centres, schools, sanitation, markets, drainage waste management

Favour of Yahweh
Guest

This is a total flop barometer I have ever seen . When you say service delivery, what do you mean.? Malawi has performed well. And another question to the reporter, that the government has appeared dis-respectfulness is the highest in the southern region,, are you serious.? Why not list the services that you are talking. Malawi has done well than Zimbabwe, even Mozambique, because some people from Mozambique comes to Malawi for some services. For corruption look on the world chart and get a full report. This is a flop of Afro barometer I have ever heard.

Central
Guest
Central

I am happy this is a report from some independent experts reporting on basic public service delivery findings that they have gathered for many countries including Malawi. Tangoganizani, ngati talephela kuchita bwino ndi za “BASIC” zomwe, nanga zinazo nde tingakhale patiiiiiiiiiiiiiiiiiiiiiiii? Zachisoni, pomwe ena ambiri ozidziwa konkuno kwathu amati akanena kuti abale zinthuzi sizikuyendaaaaaaaaaa iziiiiiiiiii, mumva ma bootlickers a DPP kulankhula zipongweeeeeee! Pano izoooo. Some of the well known bootlickers and DPP barking dogs that I know are as follows: Santana, JJ Mbewe the Pathfinder, Favour of Yahweh, Mirella K, Vision, Ntondo, Patrick Phiri, mjiba, Ntumbuka Mwenecho, Ndaonavino, Noxy, Nagama,… Read more »

Favour of Yahweh
Guest

Central, ndinu munthu womvetsa manyazi. Makati boma lalephera Lupercal ma basic things mukutanthauza chani? Do you know what basic things a country can provide to its citizens. Food, no one has died of hunger in Malawi and food has been available to all Malawians. The government has been providing coupons to those who cannot afford to buy the fertiliser at a higher price. The prices of commodities are stable , people are able to budget because the kwacha has stabilised and the fuel prices has been low. Malawians have been enjoying low prices of fuel than any country . The… Read more »

Ida
Guest
Ida

What about medicine in our hospitals and electricity?

Njonanje
Guest
Njonanje

Mwakaona ka Atupele, pulezidenti wa chinyamata full of experience yoyendetsera dziko ndi boma. Kodekha, ka maso mphenya, star performer ingakhale America ikuchonga za iye. Amalawi tichedweranji ndi zinazi. Atupele ndi Mwenefumbo moto kuti buuuu. 2019 bomaaaaa ilo.

kavibangwa
Guest
kavibangwa

iya nde chani mamuna kumangosekerera zilizose even pa pic bax mweee, mxii!

Duwane
Guest
Duwane

Poor analysis of the Afrobarometer report – incoherent and muddled up discussed throughout the whole article. Possibly a misunderstanding of the figures or just pure gutter journalism. Malawi has come out better on many areas than is being reported here.

Kaitano
Guest
Kaitano

How do you know that it has done well some areas while you misunderstand it? Is it not misunderstanding?