BWB reduces new water connections by 25%: Mpope! Mpope! Promotion excites residents

In a bid to increase access to potable water by residents and improve sanitation, Blantyre Water Board (BWB) is pleased to announce launch of Mpope Mpope Promotion which reduces the cost of new water connections by 25 percent and provides for flexible payments in installments.

BWB Public Affairs Officer Priscilla Mateyu said the promotion is designed to give an opportunity to existing landlords and potential developers to access water connections at an affordable and flexible cost.

“This offer removes the burden of our potential customers having to pay the full cost of connection by offering a 25% discount if the customer is paying cash up front, and if paying in installments, the customer is required to deposit 25% of the total cost and pay the balance within six months.

“This offer is historically the first of its kind by Blantyre Water Board and underscores our commitment to serve residents of Blantyre with clean, potable water,” she said.

Mateyu said overall, the offer will help improve general sanitation and hygiene of residents in Blantyre. The current offer applies to residential customers or domestic consumers, and is not open to commercial customers.

Mateyu said current cost of new water connection is at a minimum of over K42, 000 however during the promotion the utility body is offering the new connection at a minimum of about K20, 000.

“This offer makes our service more affordable than ever. It also signifies the improvements achieved by BWB on efficiency as we have reduced the turnaround times for new connections from 56 to 28 days,” she said.

Commenting on customer’s response towards the promotion, Mateyu said the company was satisfied with the turn up of new customers who are applying for the new connections.

“The response has been good, we are having more people coming into our customer service points to fill up application forms. For those who were already given their assessments quotes but failed to pay due to being cash stringent, they are also coming to pay now to benefit from this Mpope Mpope discount,” she said.

The promotion runs from May to July 2015.

Blantyre Water Board has 45, 000 customers. The promotions targets to connect 6000 new connections by 31stJuly 2015.

Currently, the Board is upgrading its production capacity from 78000m3 to 96000m3.Three additional water reservoirs have also been constructed at Kameza, Soche and Chigumula. The upgrading of the production capacity means that the Board will be able to meet the current demand.

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