Management of Crossroads Hotel in Lilongwe on Friday got a rude awakening after employees walked off the job demanding better perks and improved working conditions.
The development forced some staff in high positions to work as waiters during various meetings at the hotel and has also led to management to force staffs that were on night shift to work for extra hours during the day.
According to workers who spoke to Nyasa Times, they are demanding a 40 percent increment citing high cost of living due to the devaluation of the Kwacha price increases of commodities.
“We have tried so many times discussing with management to increase our salaries since June but nothing has come out. We are struggling to make a living due to high cost of living in country,” said one of the workers.
Workers are also saying that they are unhappy with the conditions of services at the hotel and that they have additionally pressed for general manager Rodney Goneso , a Zimbabwean to be replaced with a Malawian national so that they may be treated in a fair manner.
The employees have instead that they go back to work once their concerns have been completely addressed.
However, efforts to talk to hotel management proved futile as they were reportedly locked in a meeting with the workers union.
But one senior official who answered a call said guests would still receive the same level of service from managers who steppe
This comes few days after workers in the shops owned by Nigerians, Asians of Malawi origin and Chinese staged a similar strike and have had their perks improved after Minister of Labour Eunice Makangala intervened.