Standard Bank will this year send eight top-performing employees to Netherlands, Mauritius and Dubai as part of the bank’s annual Mark of Excellence awards, Chief Financial Officer Temwani Simwaka has said.
Speaking in Blantyre at the launch of a three-day retreat for a combined group of 30 top-performing employees, Simwaka said the eight will travel abroad as the bank’s token of appreciation for their outstanding contributions in the just ended financial year.
“A Mark of Excellence Award is recognition for employees who go beyond the call of duty. These people went out of their way to service customers and also to deliver on the bank’s objectives,” she said.
Simwaka said although 2015 was a tough year, the bank’s employees put extraordinary effort in their work by turning challenges into opportunities, resulting in an improved profitability for the bank.
The bank’s published financial results for the year ended December 31, show that it registered an after tax profit of K13.4 billion, representing a growth by nine percent.
“We believe that banking should have a personal touch, and it’s this touch with makes Standard Bank different from all other bank. Our success is dependent on people, and we invest in them to add a personal touch to the service, hence we have to recognize that,” she said.
This year’s Mark of Excellence awards have been dominated by the Personal and Business Banking (PBB) segment which swept the seven spots leaving only one spot for the Corporate and Investment Banking (CIB) business segment.
The winners excelled in respective areas of leadership, teamwork, customer experience, sales and application of brilliant basics. They are Enock Kondowe, Roselyn Thupa, Richard Gusto, Patrick Mwalilino, Israel Chavula, Margaret Chaika, Evance Selemani and Emmauel Banda.
Last year’s Mark of Excellence Award winners went on a luxury cruise to Barcelona, Spain.