Malawi telecom operators on network quality checks to improve service delivery – Minister

Minister of Information and Communications Technology, Nicholas Dausi told parliament Tuesday that network service providers are carrying out network quality checks in many places in the country to improve service delivery. The minister was responding to a question from Members of Parliament for Zomba Thondwe Charles Thikiwa and Lilongwe Msozi South, Vitus Dzoole Mwale who […]

Malawi’s ‘talk is not cheap’ mobile phone habit

At around 11:35 am, Vitumbiko Muotcha’s phone rings but hangs up before he answers it. Vitumbiko from Mbendera Village, Traditional Authority (TA) Somba in Blantyre being a job seeker, quickly rushes to buy airtime with optimism of receiving good news but alas, his K100 is depleted just after getting the details of the caller from the […]

Telecomms operators donates K20.5 m for disaster response

Association of Telecommunications Operators (ATOL) has donated K20.5 million to the Department of Disaster Management and Affairs in response to reaching out and helping out people and communities affected by floods and hailstorms in the country. Speaking at the cheque presentation ceremony at Capital Hill, Lilongwe on Wednesday, Secretary for Department of Disaster Management and […]

Malawi mobile phone ‘rip-off’: Kapito urges Macra to bite

Local human rights and consumer activist, John Kapito has urged Malawi regulatory Authority (Macra) to take urgent action to tackle overcharging by mobile phone companies. Kapito said r the country has witnessed mobile phone “rip-off” with unjustified increase in tariffs for voice and data services. Recently, the leading mobile-phone service provider, Airtel Malawi hiked its […]

CAMA hits on Malawi phone operators: World Consumer Rights Day

Consumers Association of Malawi (Cama) has hit on failure by mobile-phone service providers to treat consumers fairly. The consumer watchdog said this in a statement ahead of World Consumer Rights Day  on March 15th with this year’s campaign dubbed Fix Our Phone Rights. CAMA Executive Director, John Kapito, said in the statement  that there were […]

Malawi mobile service providers urged to improve their services

Government on Wednesday cautioned all mobile service providers in the country to improve the quality of their service delivery. Minister of Information, Brown Mpinganjira, made the call in Lilongwe when he officially opened the 47th AFRALTI Governing Council Meeting. Mpinganjira noted with concern that despite the tremendous growth that as a country has registered in telecommunications sector, especially […]

‘Zili ndi iwe’: Maskal launches ‘Umunthu’ Sunday in Blantyre

Silky-voiced crooner Maskal launches his second album Umunthu at Limbe Country Club in Blantyre on Sunday afternoon. Maskal shot to fame with his debut album Nthawi which contains the hit song ‘Udalire’. The Access Communications brand ambassador recently fell out with his Nde’feyo Entertainment label but he reckons this has not distracted him from his […]

Kaliati blackmails telecom operators

Malawi Minister of Information is blackmailing telecommunication operators to accept the installation on the dubbed ‘spy machine’, the Consolidated ICT Regulatory Management System (CIRMS) or risk to have their licences revoked by government. Operators including Airtel Malawi Limited, Telecom Networks of Malawi (TNM), Access Communications Limited (ACL) and Malawi Telecommunication Limited (MTL) against the installation […]

Malawi phone hacking project to unmask media sources

Journalists don’t reveal sources as a key tenet of media profession but authorities will be able to unmask them through the  dubbed ‘spy machine’ – the Consolidated ICT Regulatory Management Systems (Cirms) – which Malawi Communications Regulatory Authority (Macra) wants to install in the country, the four telecom operators have warned. Airtel, TNM, Malawi Telecommunications […]

Injunction against telecom operators on spy machine

A court in Lilongwe has granted an order restraining the telephone operators in the country from passing Call Detail Records (CDRs) to Malawi Communications Regulatory Authority (Macra) on their spying machine project. Nyasa Times found out from the court registry that a mobile phone subscriber from Blantyre, Alick Kimu sued all the four telephone operators […]