Dropped calls, slow data, delayed mobile money transfers and unexplained data losses have prompted a formal complaint from the consumer body. Anyone who has tried to send money on a bad day knows the frustration. Now the Consumers Association of Malawi (Cama) is taking that frustration to the regulator. In a letter to the Malawi […]
Airtel Malawi Plc has committed support valued at K22.6 million to promote digital learning and cybersecurity education, a move the company says is aimed at equipping young people for a digital economy. The package includes MWK10 million towards hosting the National Cyber Security Conference, plus 4G routers and a year of unlimited internet connectivity for […]
Airtel Malawi has used this year’s Mother’s Day celebrations to highlight its efforts to support women’s professional growth, leadership and workplace recognition. The telecommunications company held events in Lilongwe, Blantyre and Mzuzu on Wednesday, bringing together employees to recognise the contribution of mothers and women in the workplace. The gatherings, held at Woodlands in Lilongwe […]
Airtel Malawi has rewarded members of the Malawi Women’s National Football Team, the Scorchers, with 5G routers and a year-long data subscription in recognition of their outstanding run at the 2026 Women’s Africa Cup of Nations (WAFCON) in Morocco. The telecommunications company said the team’s achievements marked a significant moment for Malawian football and warranted […]
Malawi’s telecoms watchdog has launched an urgent investigation after being flooded with complaints from furious mobile users who say their data bundles are mysteriously vanishing far faster than they should. The Malawi Communications Regulatory Authority (MACRA) confirmed it had taken note of the growing outcry from consumers on both TNM and Airtel networks, who claim […]
Dramatic new details of the desperate scramble to locate the aircraft carrying former vice-president Saulos Chilima have emerged before Parliament, as former Airtel Malawi managing director Charles Kamoto revealed exactly how officials raced against time to trace phones belonging to those onboard. Kamoto told the Parliamentary Ad-hoc Committee investigating the Chikangawa crash that he was […]
Daud Suleman’s appearance before the parliamentary committee investigating the Chikangawa crash was, by any measure, one of the more technically detailed sessions of the inquiry so far. The former head of Malawi’s telecoms regulator set out, methodically, what his agency did in the hours after the aircraft carrying Saulos Chilima and eight others disappeared – […]
A Malawi businessman has publicly accused Airtel Malawi of leaving an unused agent booth abandoned inside his office for almost a year, while refusing to refund fees he paid after the company deactivated his dealership over a staffing dispute. In a Facebook post, Chucks Lungu, who ru ns Chucks Finance Ltd, said he registered as […]
A defence lawyer sharply challenged an Airtel Malawi engineer’s evidence during cross-examination on Wednesday, as the State wrapped up its case against eight men accused of injuring a civil servant during a violent disruption of a pay protest at Lilongwe’s Botanical Gardens in March 2025. Defence lawyer Khwima Mchizi pressed Airtel Malawi plc assistant manager […]
Three more Malawians have joined the growing list of Tola promotion winners, as Airtel Money pushed its total prize payout to K330 million in Draw Number 11, with only one draw left before the campaign’s grand finale. Speaking during the draw, Airtel Money Head of Marketing Virginia Jere said the promotion is edging towards its […]
Malawi’s government is preparing to launch a bidding process for a third mobile network operator, in a move intended to sharpen competition in a telecommunications market currently dominated by two established players. Dr Shadric Namalomba, Minister of Information and Communication Technology, told Parliament that President Arthur Peter Mutharika had authorised the ministry to identify an […]
Airtel Africa Foundation has announced the first cohort of beneficiaries under a new scholarship programme aimed at supporting Malawian students studying science, technology, engineering and maths at university. The Airtel Nzeru Tech Scholarship Programme, delivered through Airtel Malawi plc in partnership with the Malawi University of Science and Technology (MUST), was launched in January 2026 […]
Malawi’s government is working to attract additional mobile network operators into the country in an effort to increase competition and improve the affordability of digital services, Minister of Information and Communications Technology Dr Shadric Namalomba has told Parliament. Namalomba made the announcement on Friday while responding to a matter of urgent public importance raised by […]
The Malawi Communications Regulatory Authority (MACRA) has ordered the country’s two largest mobile network operators, TNM and Airtel Malawi, to compensate customers after finding that both companies raised service tariffs without providing the seven-day public notice required under Malawian law. In a statement, MACRA Director General Mayamiko Nkoloma said the operators had breached the Communications […]
Three more Malawians have won K5 million ($2,900) each in the ninth draw of Airtel Money’s Tola Promotion, a cash-incentive scheme designed to encourage greater use of mobile financial services across the country. The latest winners span a cross-section of Malawi’s economy, from small-scale traders to public sector workers, illustrating the promotion’s reach beyond urban […]
Airtel Money has continued to transform lives through its ongoing Tola Promotion, with three more customers winning K5 million each in the eighth draw of the exciting nationwide campaign. The latest winners expressed joy and gratitude, saying the life-changing cash prizes would help them improve their livelihoods, grow their businesses, and create a more secure […]
Telecommunications giant Airtel Africa Plc has reduced its diesel consumption by 9.1 million litres during the 2025/26 financial year, marking a significant milestone in the company’s commitment to sustainable growth and reducing the environmental impact of its operations. Speaking during a media engagement in Lusaka, Zambia, Airtel Africa Chief Executive Officer Sunil Taldar said the […]
* New rates immediately available by dialing *301# or using the My Airtel mobile App Airtel Malawi Plc has introduced a no-validity data bundle named ‘PaNet NoVa’, for 1GB which will offer Airtel customers more freedom to surf the internet at their leisure. Effective today (April 22) Airtel has also revised the prices and volumes […]