Dropped calls, slow data, delayed mobile money transfers and unexplained data losses have prompted a formal complaint from the consumer body. Anyone who has tried to send money on a bad day knows the frustration. Now the Consumers Association of Malawi (Cama) is taking that frustration to the regulator. In a letter to the Malawi […]
Airtel Malawi Plc has committed support valued at K22.6 million to promote digital learning and cybersecurity education, a move the company says is aimed at equipping young people for a digital economy. The package includes MWK10 million towards hosting the National Cyber Security Conference, plus 4G routers and a year of unlimited internet connectivity for […]
Former Malawi Communications Regulatory Authority (Macra) director general Charles Nsaliwa has lost his appeal against a court decision that awarded him K16 million in compensation for unfair dismissal. A seven-member Supreme Court of Appeal panel, led by Deputy Chief Justice Lovemore Chikopa and including Justices of Appeal Frank Kapanda, Healey Potani, John Katsala, Charles Mkandawire, […]
The Industrial Relations Court has ruled that the Malawi Communications Regulatory Authority (MACRA) unlawfully dismissed its former director general, Daud Suleman, finding that the regulator failed to follow proper employment procedures before removing him from office. The court found that MACRA officials did not afford Suleman a fair disciplinary hearing, denying him the opportunity to […]
Malawi’s telecoms watchdog has launched an urgent investigation after being flooded with complaints from furious mobile users who say their data bundles are mysteriously vanishing far faster than they should. The Malawi Communications Regulatory Authority (MACRA) confirmed it had taken note of the growing outcry from consumers on both TNM and Airtel networks, who claim […]
Daud Suleman’s appearance before the parliamentary committee investigating the Chikangawa crash was, by any measure, one of the more technically detailed sessions of the inquiry so far. The former head of Malawi’s telecoms regulator set out, methodically, what his agency did in the hours after the aircraft carrying Saulos Chilima and eight others disappeared – […]
The Malawi Communications Regulatory Authority (MACRA), through its Universal Service Fund (USF), has donated 10 computers to Malawi Police Secondary School, in a move aimed at strengthening digital learning and promoting access to information and communication technology (ICT) among learners. The donation is expected to support the establishment of a computer laboratory at the school, […]
Malawi Parliament has summoned the former head of Malawi’s telecoms watchdog to answer explosive questions over what authorities really knew — and when — during the desperate search for Vice-President Saulos Chilima’s missi ng aircraft. Daud Suleman, ex-director general of the Malawi Communications Regulatory Authority (MACRA), has been ordered to appear before the Ad Hoc […]
Seven Ghanaian technicians arrived at a hilltop site overlooking Malawi’s commercial capital Blantyre in January 2025 to install a social media monitoring system commissioned by the country’s telecoms regulator, in a deal now under scrutiny more than a year later. The system was installed at a former state telecoms facility under a $1.5 million contract […]
The World Bank has stepped up scrutiny of Malawi’s digital transformation agenda, holding high-level talks with the Malawi Communications Regulatory Authority (MACRA) to assess progress, expose implementation gaps and determine where further support is needed under the Digital Malawi Acceleration Project (DMAP). The mission, led by World Bank Team Task Lead Paul Ndungutse, met MACRA […]
Malawi’s Prison Service has revealed a staggering haul of contraband smuggled behind bars, confiscating more than 500 mobile phones, 1,000 SIM cards, 5 kilograms of Indian hemp and a host of other prohibited items since rolling out advanced scanning technology at Zomba Central Prison. MPS Spokesperson Steven Meke confirmed the dramatic seizures on Wednesday, revealing […]
Malawi’s communications regulator has said it remains committed to achieving universal access to digital services, despite persistently low uptake of digital communications across the country. Dr Mayamiko Nkoloma, Director General of the Malawi Communications Regulatory Authority (Macra), made the comments at the Digital Africa Summit, being held this week at the Bingu wa Mutharika International […]
Malawi’s communications watchdog has issued a stark public warning over the circulation of non-consensual intimate videos on social media, threatening anyone involved with fines of up to K20 million and lengthy prison sentences. The Malawi Communications Regulatory Authority (MACRA), acting in its capacity as the country’s designated Data Protection Authority, confirmed it had noted with […]
Digital content piracy is wreaking havoc on Malawi’s economy, driving away investors and starving the government of vital public revenue, a senior official has warned. Director of Government Communication Services Deogratias Mmana issued the stark warning while speaking at a national multi-stakeholder forum on digital piracy in Blantyre, where he laid bare the true scale […]
A former deputy director of finance at Malawi’s communications regulator was unfairly dismissed after being blamed for signing two procurement letters without the personal authorisation of the organisation’s director general, the Industrial Relations Court has rule Evin Howard Mwapasa, who spent almost 18 years at the Malawi Communications Regulatory Authority (MACRA), was sacked in February […]
Malawi’s government is working to attract additional mobile network operators into the country in an effort to increase competition and improve the affordability of digital services, Minister of Information and Communications Technology Dr Shadric Namalomba has told Parliament. Namalomba made the announcement on Friday while responding to a matter of urgent public importance raised by […]
The Malawi Communications Regulatory Authority (MACRA) has ordered the country’s two largest mobile network operators, TNM and Airtel Malawi, to compensate customers after finding that both companies raised service tariffs without providing the seven-day public notice required under Malawian law. In a statement, MACRA Director General Mayamiko Nkoloma said the operators had breached the Communications […]
The Malawi Communications Regulatory Authority (MACRA), acting in its capacity as the country’s designated Data Protection Authority (DPA), on Wednesday convened a stakeholder consultation meeting in Lilongwe to gather views on draft data protection regulations, with particular focus on proposed registration fees for data controllers and data processors. The consultation, held at Capital Hotel, brought […]