Dropped calls, slow data, delayed mobile money transfers and unexplained data losses have prompted a formal complaint from the consumer body. Anyone who has tried to send money on a bad day knows the frustration. Now the Consumers Association of Malawi (Cama) is taking that frustration to the regulator. In a letter to the Malawi […]
Telecommunications company TNM has injected K10 million into the Sports Writers Association of Malawi (SWAM), backing the organisation’s annual general meeting as it seeks to strengthen sports journalism and contribute to the growth of sport in the country. The sponsorship will support SWAM’s AGM, scheduled to take place in Salima from 13 to 15 November […]
Malawi’s telecoms watchdog has launched an urgent investigation after being flooded with complaints from furious mobile users who say their data bundles are mysteriously vanishing far faster than they should. The Malawi Communications Regulatory Authority (MACRA) confirmed it had taken note of the growing outcry from consumers on both TNM and Airtel networks, who claim […]
Dramatic new details of the desperate scramble to locate the aircraft carrying former vice-president Saulos Chilima have emerged before Parliament, as former Airtel Malawi managing director Charles Kamoto revealed exactly how officials raced against time to trace phones belonging to those onboard. Kamoto told the Parliamentary Ad-hoc Committee investigating the Chikangawa crash that he was […]
Daud Suleman’s appearance before the parliamentary committee investigating the Chikangawa crash was, by any measure, one of the more technically detailed sessions of the inquiry so far. The former head of Malawi’s telecoms regulator set out, methodically, what his agency did in the hours after the aircraft carrying Saulos Chilima and eight others disappeared – […]
TNM plc, one of two telecommunications operators listed on Malawi’s 17-counter stock exchange, has launched Mixit SuperFlex, a product allowing customers to construct their own mobile bundles rather than purchasing fixed packages of data, voice and SMS. Speaking at the product’s launch in Blantyre, chief executive Michel Hébert positioned the offering as a response to […]
Telekom Networks Malawi is pressing ahead with network investment despite persistent foreign‑exchange shortages that continue to weigh on the importation of critical equipment, Chief Executive Michel Hebert told shareholders at the company’s 31st Annual General Meeting in Lilongwe. Hebert said network expansion remains TNM’s central strategic priority even as currency constraints complicate operational planning, a […]
Malawi’s government is preparing to launch a bidding process for a third mobile network operator, in a move intended to sharpen competition in a telecommunications market currently dominated by two established players. Dr Shadric Namalomba, Minister of Information and Communication Technology, told Parliament that President Arthur Peter Mutharika had authorised the ministry to identify an […]
Malawi’s government is working to attract additional mobile network operators into the country in an effort to increase competition and improve the affordability of digital services, Minister of Information and Communications Technology Dr Shadric Namalomba has told Parliament. Namalomba made the announcement on Friday while responding to a matter of urgent public importance raised by […]
The Malawi Communications Regulatory Authority (MACRA) has ordered the country’s two largest mobile network operators, TNM and Airtel Malawi, to compensate customers after finding that both companies raised service tariffs without providing the seven-day public notice required under Malawian law. In a statement, MACRA Director General Mayamiko Nkoloma said the operators had breached the Communications […]
TNM has kicked off a nationwide hunt for Malawi’s next music star — with a jaw‑dropping K120 million prize on the line. The telecoms giant on Wednesday launched the TNM Music Star Search at the Bingu International Convention Centre, promising to give young singers a shot at fame and a platform big enough to match […]
“The revision is designed to suit needs of our customers.” Customers of Malawi’s pioneer mobile services provider, TNM Plc have every reason to smile as the operator has introduced voice calls for as low as K1 per minute. The new low threshold voice call rates follow a revamp of TNM’s voice bundle cost structure and […]
* New rates immediately available by dialing *301# or using the My Airtel mobile App Airtel Malawi Plc has introduced a no-validity data bundle named ‘PaNet NoVa’, for 1GB which will offer Airtel customers more freedom to surf the internet at their leisure. Effective today (April 22) Airtel has also revised the prices and volumes […]
Mobile Network Operators are expected to reduce data charges effective on Thursday, April 22 following increased concerns from consumers regarding high internet data prices in the country. A statement from Malawi Communication Regulatory Authority (MACRA) says the Ministry of Information directed it to engage the Mobile Network Operators to review and revise the current data […]
Malawi’s pioneer mobile and ICT services provider TNM plc Friday unveiled two more millionaires in the on-going Tikolore promotion which is a celebration for the harvest season. In its first draw of the promotion which will see TNM plc making 30 millionaires in a space of three months, from 1st April 2021 to 1st July […]
Malawi’s pioneer mobile and ICT services provider TNM plc unveiled the first K1 million winner in the Tikolore promotion, a day after launching the three month long promotion in Lilongwe. Estate Agent Francis Mtukanika, who was just passing Area 23 in Lilongwe after knocking off from work and bumped into the TNM team, became the […]
Mobile phone service provider TNM has further irked customers when it has defended its mode of pricing for various data bundles offered to its customers. This follows continued public outcry over exorbitant data charges by telecom companies in the country. According to TNM’s Chief Executive Officer Arnold M’bwana, the prices attached to the bundles are […]
Malawi’s pioneer mobile and ICT services provider TNM plc has launched a new promotion dubbed ‘Tikolore promotion’ which is a celebration for the harvest season. Launching the Tikolore Promotion in Lilongwe on Wednesday evening, TNM plc Chief Executive Officer Arnold Mbwana said the promotion is an appreciation to their customers for choosing TNM as their […]