Standard Bank Malawi eyes digital space in 2015

Standard Bank  Malawi will intensify provision of digital and internet banking services as a part of its 2015 growth strategy, Chief Executive Officer Andrew Mashanda has said.

Mashanda with Unyolo

Mashanda with Unyolo

Journalist at the bank media function

Journalist at the bank media function

Speaking at an interaction with journalists in Blantyre, Mashanda said the bank’s digital ambitions aim to add value to its current business offerings while enriching the customer’s experience.

“2015 will see us occupying the digital banking space more emphatically and with the necessary pace. We will introduce a number of new services and products that are supported by our improved internet and digital banking platforms,” he said.

Mashanda said the current strategy is backed by a platform of continuous improvement and development of Standard Bank’s internal operating capabilities and its leverage to capital markets in key financial centres of the world.

He said during the 2013/14 financial year, Standard Bank invested towards refurbishing its branch network as well as expanding its market presence.

“Our focus is to now create a platform where customers reap the benefit of the value we have been creating over the years,” he said.

Mashanda said the bank will also build on its track record and momentum of winning banking excellence awards. In 2014, Standard Bank won the  EMEA Finance ‘Deal of Year’ for facilitating the restructuring of a R79 million loan that Escom owed the Development Bank of South Africa (DBSA). The DBSA loan was secured by a Zero Coupon Note issued by Investec in favour of ESCOM with a maturity value equal to the loan principal.

On sponsorships, Mashanda said Standard Bank will continue to sponsor the Knock-Out Cup as well as Joy of Jazz which he said will return in 2015 after a year’s break to re-focus. On corporate social responsibility, the CEO said the bank will continue to provide assistance in the pillars of health, education and sport.

During the media interaction, Mashanda introduced his new head of Marketing and Communications Thoko Unyolo, who joins the bank from Airtel Kenya.  Prior to Airtel, Unyolo worked at Carlsberg.

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12 thoughts on “Standard Bank Malawi eyes digital space in 2015”

  1. chechipapwiche says:

    Improve your services at your Lilongwe Branch first.

  2. Hehehede!!! says:

    Hehehehede!!! Reminds me of watch ya digital. Azanu anachokako kale kumeneko. Pano ndi Mobile apps basi!!! Internet banking the website takes 10mins to load. Kaya ndatha ine anu.

  3. Webster Lungu, The TechGuy says:

    Long overdue…..but welcome.

  4. Chulu says:

    Malawian banks are ripping off people. I pay nothing to use internet banking here in UK and no monthly fee for my current account. In Malawi you have to pay an equivalent of about £2 if you bank with Standard bank and about £1.50 if you bank with National Bank. On top of that, you have to pay about an equivalent of 50p for every online transaction you make. WHAT A SHAME! This is on top of the monthly charge of more than a £1 you pay as a monthly charge for a current account!

    I closed my account in with Standard bank after I calculated to have paid more than MK30,000 in bank charges in a year! No wonder Malawian banks are always making obscene profits. No wonder there are always loooong queues in Malawi banks.

  5. Jacob chitseko says:

    be abank which is more responsive to your client

  6. hfty says:

    Zamkutu basi ndi ma fees anu opanda phindu. Ife tili ku mobile money, tisiyila Inu achina mashinda zanu zi mabank za elitist zo.

  7. Gog says:

    Tiyeni nazoni, kumapanga deposit pa ATM koma nde kutsogolatu

  8. Callister Daniel Phiri says:

    Cant you build a magnificent head office in Lilongwe? Can’t you emulate from national bank towers?

  9. Phodo wa Phodogoma says:

    What is the journo in red sweater holding by her left arm? Is it from the gentleman or it is for the other lady.

  10. mzimwale says:

    Gud development. But stop blocking our accounts for no reason and without notice. We need a mobile bank service that can enable us send money and pay for other services

  11. Mphwache says:

    Standard Bank for a top player on the market has too few ATM’s which don’t even work at times. This is pathetic 4 ATM’s at Blantyre Main, the other 3 don’t work, 2 ATM’s at Ginnery Corner and 1 does not work, 3 ATM’s at Chichiri Shoprite, and 2 do not work, a few more at Limbe Branch. One at Kameza, usually not working. No ATM’s at Chileka Airport. You would have to go to Zomba, Ncheu or Nchalo to find the next ATM’s. Why, FMB has more ATM’s spread around than you.

  12. Zladko says:

    “Deeds speake more than words”
    I just got today an updated statement on my internet backing since 27th of January? As long you can’t even manage your ATM machines I doubt!

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