FDH Bank WhatsApp banking delights customers

FDH Bank customers have expressed satisfaction with the new FDH WhatsApp banking innovation, saying the bank has brought in a new experience of digital banking in the country.

Nkunika: FDH Bank positioned itself as the leading digital bank in Malaw

Commenting on the bank’s Facebook pages some customers expressed their delight with the service.

“To be honest, this bank is doing extraordinary. My message to people out there is let’s support our own local bank,” wrote Wellos Wells Bandah.

Mphatso Charles Kazembe described FDH WhatsApp Banking as a positive development in banking sector while Abel Mwenibanda commended the promotion of Financial Inclusion by FDH Bank through FDH WhatsApp Banking,

“Oh wow, I am very impressed. Banking made too easy now,” commented Miracle Tama Chawinga after sampling the service.

FDH Bank Head of Marketing and Communications Levie Nkunika said the bank is pleased with the response to FDH WhatsApp Banking and to be taking a lead role in providing financial solutions to the masses through various products and services.

“FDH Bank positioned itself as the leading digital bank in Malawi using digital innovations as a catalyst for financial inclusion. FDH Mobile, the bank’s flagship digital platform accessible on USSD and as an app has extended its reach to customers and potential customers through FDH WhatsApp Banking which enables customers to access banking services and transact safely and securely through WhatsApp chat,” said Nkunika.

He said what inspired the innovation was the aim to bring simplicity and convenience to customers as the WhatsApp Messaging has become accessible to masses and easy to use.

Nkunika said the bank is pleased to be taking a lead role in providing financial solutions to the masses through various products and services.

“Our vision is to be the leading provider of first class financial solutions in the country and digital innovation continues to be a leading catalyst in this process. Our digital account, the Ufulu Digital Account has made banking easier for the masses as they simply open the account on their phones and transact, now they can achieve the same through FDH WhatsApp Banking,” said Nkunika.

“By saving the FDH WhatsApp Banking line 0880849079 and sending a prompt (Hi) to the number, customers will be provided with an interface similar to FDH Mobile banking platform where they can select and complete various transactions,” explained Nkunika.

The services available on FDH WhatsApp Banking include balance enquiry, Ufulu Digital Account registration and transactions, bill payments, airtime purchase and money transfers among others.

FDH WhatsApp Banking also allows customers to access their account and transact when they travel out of the country, Nkunika informed.

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GRM
GRM
9 months ago

Kkkkk. One day you will wake only to find there is no bank. Ever heard of ponzi schemes?

Nasingwe
Nasingwe
9 months ago

muzazindikila pasogolo. mark my words.
i said it when boss was elected CEO . kuombela mmanja cosavina.tyeni nazoni

Bwato
9 months ago

There was no cashgate and nobody beifited. It was a setup thing against the CEO. Munya muona. Amphawi anamalegeni Inu odana ndiolemera. Tsegulani yanu Bank muzisungamo makala anamalegenu inu

Mwana wa Anabanda Ku Joni
Mwana wa Anabanda Ku Joni
9 months ago

Despite the bank’s former CEO being in the news for the wrong reasons, I would like to say the bank’s efforts on online banking are absolutely top notch, they even beat their competitors to the punch. Their responses are real time and it’s a pleasure to deal with them. Hey! one more thing their managers and team leaders understand customer care. Am sorry I don’t agree with what the CEO did but I do honestly pat his staff on the back. FDH online service is world class. Try it before you criticize. If you live outside Malawi and want enjoy… Read more »

Strong Room
Strong Room
9 months ago

Dirty bank

Patrick Banda
Patrick Banda
9 months ago

We lost trust in you,Period!

Next Government should repossess the Nyambadwe hou
Next Government should repossess the Nyambadwe hou
9 months ago

FDH Bank must fall

Bamusi
9 months ago

A bank of thugs.

christopher
christopher
9 months ago

Surely, Dpp Cadets with support your so called Dpp FDH bank.

samuel chafulumira
samuel chafulumira
9 months ago
Reply to  christopher

mmmm anthu obwezeretsa chitukuko mbuyo inu…mwava zoti bankiyi njama cadet kodi…i love this project its nice…. actually fdh is exceeding my expectations ineyo personally i dont have a card but i have never visited the bank in 2 years but i do my financial obligations with no probs…KEEP IT UP MY FDH…keep the fire burning

Graham Zali
Graham Zali
9 months ago

Inu olimbikisa mchitidwe wa ziphuphu

Nameless
Nameless
9 months ago

Iweso chitukuko chimabwera ndi mbava? Hell no…!

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