Malawi phone repairers receive training from Sanwecka Tech

Many mobile phone repairers revealed that many repairer never underwent any training but well self-starters driven by a quest to earn a living but now have got practical technical knowledge in their trade  courtesy of Sanwecka Tech Companion, a company that deals in electronics, selling, installing and repairing.

“Many young people in Malawi are unemployed, Sanwecka knows that technical trainings like phone repairing provides employment to very ordinary Malawian young people and that is why we engaged ourselves to provide training in it for the first time in Malawi,” explained Ishmael Amiduh, Sanwecka  Managing Director for Lilongwe Branch.

He said the training sessions started in 2013 in Mzuzu, Lilongwe, Blantyre and Mangochi and they take five weeks for the students to graduate.

Said Amiduh : “The last group finished their training on 25th February and now we have a new group in session. Our training in phone repair is almost 99% practical and the qualification is not so difficult; we just want someone who is able to read and write some English so that can take notes.”

He continued saying: “Our certificates are approved by TEVET because our courses are of quality and our trainers are qualified, from Polytechnic and government technical colleges. Our fees are fair, K65,000 and we provide free tool kits at the end of the course.”

Cellphone communication has probably become the most used means of communication in Malawi both in rural and urban areas accounting to about half of the population, around 8 million people are subscribers to TNM, Airtel and Access.

The cheap cell phones found all over on the market today have made access to the commodity easier by the poor majority of Malawians. However, the cheaper the phone the easier and faster it breaks down hence need for skillful repairers.

In a related development, Itel and Tecno cellphones have their approved service centers in Lilongwe and Blantyre offering free servicing for any technical fault and charging a minimum fee on damages caused by owners.

Speaking at their national headquarters in Lilongwe Old Town, situated opposite Mahomed Arcade, along Kamuzu Procession Road, marketing manager, George Wang, said they offer wholesale buying of the cellphones and free backup servicing.

“We are here to sell the cellphones at wholesale price to retailers and also provide free backup servicing for our phones so that the customer enjoys maximum benefits of our quality but fairly priced original cellphones,” Wang explained.

He disclosed that their company operates in about 20 African countries including Nigeria.

A phone repairer, Francis Kazembe, operating his business in MahomedArchade, which has the largest number of phone repairers within a short corridor in the city, asked the government to set up a regulatory body for phone repairs to distinguish qualified from unqualified repairers because, he claimed, some repairers are there just to dupe customers which dent reputation of all technicians.

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