NRWB present awards in Chipopoma cha Kawiruwiru
Northern Region Water Board ((NRWB) on Friday awarded its schemes that have performed well during the last quarter at a Chipopoma cha Kawiruwiru prize presentation gala held at Mame motel in Mzimba.
Chipopoma cha Kawiruwiru performance improvement awards is an initiative that was incepted in 2007 as a means of motivating staff in order to improve service delivery and improve profit making, according to NRWB chief executive officer (CEO) Titus Mtegha.
He said during the 5 years the initiative has been running it has transformed the board from a loss making entity to a profit making institution.
In 2010-11 financial year the board made a profit of K 90 million from a loss of the same margin in the 2009-2010 financial year.
In the Chipopoma cha Kawiruwiru performance improvement initiative the five schemes Mzimba, Karonga, Nkhata-bay, Rumphi and Chitipa compete in the following categories: profitability, sales volume growth, growth in metered consumers, cash collection and customer care.
During the award presentation Mzimba scheme emerged overall winners scooping awards in cash collection, customer care and growth in metered consumer while Karonga scheme came second taking home the profitability and sales volume growth awards.
For their triumph, Mzimba scheme pocketed K138, 000 which will be shared among the staff.
Karonga scheme recieved K292,000. The scheme has a bloated human resource base.
Speaking during the same meeting, NRWB board chaiperson Rev. Howard Matiya Nkhoma called for innovative ways in the delivery of water services despite the board enjoying a monopoly status as they are the sole provider of potable water in the region.
”The country is currently sailing in economic turbulence which calls for smarter and better ways of improving service delivery,” he said.
Rev Matiya Nkoma further challenged the board to raise productivity in order to meet the high demand for potable water in the region.
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