Malawi’s integrated mobile network and ICT service provider TNM has become the first to launch the fourth generation 4GLTE network platform which will make its internet faster and reliable.
Speaking at the launch of the services in Lilongwe, Chief Executive Officer Douglas Stevenson said the new network platform supports faster and reliable WIFI internet, video conferencing and streaming and customer call centres for corporations, government and other medium enterprises.
“We are pledging internet service that works,” Stevenson said. “With this new network platform, TNM has radically improved user experience with its capacity to enhance access to the most advanced form of communications whilst substantially reducing the cost of operations.”
He said the TNM 4GLTE network, which underwent successful trials towards the end of 2015, is now available in the four major cities of Blantyre, Lilongwe, Mzuzu and Zomba and on track to be expanded to the rest of the country by December.
Stevenson said the 4G LTE network now makes it possible for customers on the network to experience reliable and fast internet, download movies and live TV without buffering, communicate via HD voice or uninterrupted HD video calling.
“The internet experience is now better, faster, easier, and more reliable. Unlike other models whereby customers buy scratch cards to access internet on Wifi, TNM Hotspot will concentrate on offering high quality services by offering real internet that works, more value for their money through simplicity where customers will use their mobile numbers as a means to access the WiFi internet in all out hotspots,” he said.
During the launch, which included unveiling of a Business Suite in the Bingu wa Mutharika International Conference Centre, TNM CEO and Chief Commercial Officer Dan Makata took turns to demonstrate the new technologies by connecting Information & ICT Minister Patricia Kaliati and customers live to the TNM head office and customer call centre in Blantyre.
“Blantyre, we are live. Can you see and hear us?” said Makata, to which TNM Head of Innovations Frank Magombo responded. “It’s working. It’s awesome.”
In her remarks, the Information Minister commended TNM for investing in ICT capabilities that will help spur economic development and improve government’s own efficiencies.
“We commend TNM for taking the lead by investing in advanced technologies and telecommunications infrastructure,” Kaliati said. “Mobile telecommunication is growth engine.
“In TNM, the Malawi Government is confident that we’ve found a reliable mobile communication and ICT partner,” she said.
The launch was witnessed by a cross-section of TNM customers from the corporate sector, government, academics and the international community.Follow and Subscribe Nyasa TV :