One of the exhibitors at the on-going Information, Communication and Technology (ICT) conference being held in Lilongwe, Bits and Bytes Limited has expressed satisfaction that it would achieve its objectives.
Solutions Consultant for the company, Ahmed Osman said the conference had come at the right time as it would create a platform to market their business, saying ICT business is more than just selling IT materials.
Osman explained that IT is greatly improving globally and there was need for countries to fast track and improve service delivery to people.
“The conference is ideal platform for us in the ICT sector to prove our worth by delivering better services to our clients. If we can improve our services, for sure, people’s lives too can improve,” Osman said.
The company, responsible for security solutions, has vowed to deliver good services to customers in the country and abroad. The company believes that customers deserve better ICT services in the industry.
Executive Head of the company, Paul Nsikula pledged continued better service delivery from the company, saying with the skills and knowledge they have in the sector customers would be served with better services.
“We are geared to service our customers with better services as we know that our priority is on them. Business without taking into account good services for customers isn’t good hence our company wants to set the pace,” Nsikula said.
Bits and Bytes is a business technology firm incorporated in Malawi offering a wide range of computing, access control and consumer electronic equipment as well as assortment of services including penetration testing, infrastructure management, hardware and software support.
It is in partnership with ESET End point solutions and Iviz Intelligence Vision among others.
Meanwhile, Deputy Chief Secretary, Hawa Ndiliowe, said ICT could improve people’s welfare as a catalyst for economic development of the country.
Ndilowe was speaking during the official launch of Malawi ICT week at Sunbird Capital Hotel in Lilongwe.
She said many people especially those living in rural areas have limited access to ICT materials hence depriving them of better services and information.
“I want to challenge all companies in the ICT sector that the rural masses are deprived of good services and knowledge due to limited access to ICT materials.
“If we want to have informed citizenry, there is need to partner in ensuring that ICT services are available even in the remotest areas,” Ndilowe said.
The Deputy Chief Secretary appealed for ICT policy to be in place, saying without that the sector would face so many challenges to execute its businesses. She added that people face many challenges to get passports, visas and accessing bank services due to poor ICT materials being used, saying people wait for hours in order to be serviced.
Principal Secretary for E-Government Olive Chikankheni hinted that government through Department of E-Government is committed to improving ICT in the country in order to enhance socio-economic development of the country.
This year’s ICT week is being held under the theme “e Services: Improving the lives of people” and will end on November 18, 2012.
Participants have been drawn from Zimbabwe, Kenya, India and South Africa among others. To climax the event, there were some activities such as free ICT lessons, career talks, youth competition and exhibitions.
ICT week was commissioned by African Union under the direction of United Nations in 2005.Follow and Subscribe Nyasa TV :