NBS Bank losses trimmed to K1.1bn: Ngwenya’s turnaround strategy appears to be working

The Malawi Stock Exchange (MSE)- listed NBS Bank has trimmed its loss by 74 percent to K1.1 billion in the year ended December 31, 2017, the bank’s financial report reveals.

NBS Bank chief executive officer Kwanele Ngwenya

The bank has trimmed the losses from K4.3 billion in 2016. This feat has changed the narrative in the banking circles on the prospects of the bank’s survival as many people speculated that the bank would struggle to continue doing business and was on the verge of collapse.

NBS Chief Executive Officer, Kwanele Ngwenya was upbeat, stating that the bank is solidly on transformation path and will soon start posting positive results.

“The bank’s turnaround was largely affected by inadequate capital which had a negative impact on our ability to grow revenue. We, therefore, were primarily focused on recapitalization in the first half of the year. As you know, this was achieved through a successful rights issue through which we raised K11.8 billion,” he said.

Rights issue is an issue of shares offered at a special price by a company to its existing shareholders in proportion to their holding of old shares.

Following the recapitalization, NBS Bank is gaining traction in implementing its five-year strategy, recording a growth in total assets of 36 percent year-on-year which, according to Ngwenya, was driven by customer deposit growth of 15 percent.

“The growth in deposits is a result of the loyalty that our customers have in the bank. “The five-year plan involves a complete review of our systems and processes to ensure that we are more responsive to customers,” he said.

Ngwenya said the fruits of human capital investment in terms of recruitment and training will start bearing fruits.

He said their partnership with Rabobank—a technical partner from The Netheraland—gives the bank access to world-class banking skills and practices.

The bank, a subsidiary of NICO Holdings Limited, has been struggling to meet the minimum capital requirement per Basel II but also has been making losses for the past two years.

NBS Bank embarked on business plan to differentiate itself on the market, offer customised services and solutions for its customers and deliver value for its stakeholders.

In the year ended December 2016, the bank and its subsidiary, NBS Forex Bureau Limited, reported a loss before tax of K4 billion up from the previous year’s K195 million due to a drop in interest income and sharp increase in other operating expenses.

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isaaa, profit not because of bank operations but interest income from the rights issue funds. Poor bank, ngakhale I am a shareholder.


Monosile, zitayeni izi simungazimvetse na ngati maphunziro anu si azachuma.


I closed my account with this bank due to poor customer service


This bank raised over 11 billion kwacha and made a loss of over one billion. Does it mean that without right issue it could have made a loss of over 12 billion. Masamu akundivuta pamenepa


The worst bank in Malawi. Cashiers and managers very rude to customers.

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