Minister riles Airtel Malawi over call drops
Minister of Information Mark Botomani has expressed displeasure at Airtel, the mobile network providers, over call drops.
Botomani said this when he visited Airtel offices to seek clarification over continued call drops.
This comes at a time when customers are also complaining through social media platforms high costs of bundles, saying it takes less to consume bundle airtime than before.
Airtel chief executive officer Charles Kamoto said the company would address the issues raised by the minister.
On Wednesday, Botomani visited the country’s giant media houses, Nation Publications Limited and Times Group in Blantyre.
He told the two media organisations to resist fake news.
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Buying a bundle on an Airtel Router is also a big hassle; unlike on a TNM Router which is very user friendly. Why can’t Airtel “engineers” study TNM platforms and copy them? Why lose revenue just because customers don’t find your routers to be user friendly????
This problem has been for many years. These guys have failed to resolve it.
Another probl is voice bundles with life span. Does money have a life span? Please cama, a minister tapaonani pamenepa. In one of the african countries, one operator was taken to court and lost the case on having voice bundles with life span.