No more printed motor insurance certificates starting January 2025 as digital ones set to roll out
The Insurance Association of Malawi (IAM) has announced a significant shift in how motor insurance will be handled in the country. Beginning January 1, 2025, IAM will cease the use of printed motor insurance certificates, replacing them with a digital system aimed at curbing fraud and improving the tracking of stolen vehicles.

IAM representative, Dickson Malamba, made the announcement at a media and police briefing, explaining that the new digital system is designed to combat the rising issue of counterfeit insurance certificates, which have been a major concern in the country’s road transport system. He highlighted that the move aligns with the government’s broader push towards a digital economy, including the transition to digital services in various sectors, including insurance.
“By embracing digital motor insurance certificates, we will enhance the integrity of the system and ensure that only genuine, verified policies are in circulation,” said Malamba. He also emphasized that the system will facilitate easier tracking of stolen vehicles, which is an important step in combating vehicle theft in Malawi.
The move has been welcomed by the Regional Traffic Officer, Superintendent Augustine Chakanika, who expressed optimism about the system’s potential benefits for road safety and law enforcement. However, Chakanika raised concerns about the challenges that could arise, particularly in rural areas where network connectivity may be unreliable. He called on IAM to ensure that traffic officers in such areas are adequately supported with solutions to address potential network issues.
Additionally, Chakanika urged IAM to prioritize robust security measures to protect the digital system from cyber threats such as hacking. The security of sensitive information, including vehicle registration and insurance data, will be critical to the success of the initiative.
IAM’s transition to digital motor insurance certificates is expected to streamline the process for both insurers and consumers, reduce paperwork, and provide greater accountability in the insurance industry. However, the shift will also require extensive awareness campaigns to ensure that the public and law enforcement officers are fully equipped to handle the new system.
As the country continues to embrace digital solutions across various sectors, this new system represents another step forward in modernizing Malawi’s insurance and transportation systems. The successful implementation of digital motor insurance certificates will depend on overcoming challenges such as network access in rural areas and ensuring secure data management.
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But what is Motor Vehicle Insurance still Mandatory??? Mukuwapatsa ulesi anthuwa asiyeni azibweretsa ma marketing techniques abwino kuti azitikopa nao not tizipamgabtisakufuma plus ngozi sathandisanso mmatenga dzaka kuti zitheke.
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Good development but need to look also at vehicle capacity. Those with Honda Freed vehicles are being milked on the roads as insurance companies still register them with covid 19 vehicle capacity of 5 instead of 7
I suggest that in the first yr let both work alongside together so that network challenges can be solved easily
Can u be precise on the process? Its not explained here.
This is welcome. The only bid challenge will be network availability. We still have unreliable network in Malawi.
This is very welcome development, they should just scan the codes
Please Educate me why?. traffic department of Malawi is helping private insurance companies to grabbing/ kukwenya ma drivers pamsewu nkhani ya vehicle insurance. chonsecho these companies samathandiza with the towing, to tow the stationary cars at the breakdown on the road. and they don’t even compasate or recover after our vehicles involved in the accident. eg this you call Prime insurance companies is a waste company they don’t take care of their customers.