Southern Region Water Board changes water connection policy

To ensure that customers are connected on time, Southern Region Water Board (SRWB) is transferring costs of water connections to its customers in a new policy in which the customers will be required to buy their own pipes and fittings.

SRWB to provide the meter and plumber only: Customers to buy own pipes and fittings

In a statement, SRWB says under the new policy the utility service provider will only provide the meter, a pipeline layout, a plumber and the connection — effective February 1, 2021.

Customers will apply for connection at the Board’s Scheme Offices in all its water supply areas and its “plumbers shall visit the customer’s site to carry out an assessment and provide a breakdown of materials required for the connection”.

“The applicant shall pay the application fee of K15,000 upon confirmation from assessing plumbers that water supply connection would be achievable,” said the statement.

“The applicant will source the materials which shall include pipes and fittings according to specification set by the Board. The board shall approve the materials [which] will be kept by the applicant until the day of the connection.

“Apart from the materials, the customer will also be responsible for the excavation and backfilling of the trenches for the new water connection under the supervision of the Board.”

The Board’s responsibility shall be dying of the GI pipes, pipeline laying, fitting the meter, connecting to water supply system and maintenance of pipeline.

Connections shall strictly be done on first-come first-served basis, says the Board.

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chaiwone wawo
6 months ago

i think the policy must state a maximum distance under which costs must be met by the customer. Reading the article it appears people are being punished for seeking piped water. By the way is there anything like free water for a specified period for those customers who meet the cost? what about subsequent maintenance eg when a pipe bursts, whose cost are the repairs? The concept of cost sharing is welcome but fairness should lead the way

Anon
Anon
6 months ago

Is this a joke or has the board gone mad? Is this what we voted for? Complete insanity! We will have burst water pipes everywhere!

Does MBS even audit waterboard to see the quality of water they are giving us? It’s like bathing in sand.

wawo
wawo
6 months ago
Reply to  Anon

zovotanso zagwilizana?

ERUTU
ERUTU
6 months ago

Bankruptcy 😷🤣🤣🤣🤣🤣

Jesta
Jesta
6 months ago
Reply to  ERUTU

Under the super leadership of Tonse alliance and the ” free connection mirage”

bentby
6 months ago

already started in northern region water board, but it cost more from users than what we used to pay, previously, to get connected it was costing mk65000 but with this new procedures it cost a minimum of mk100,000. for example; it cost me mk125,000 to buy all listed material and finishing all connection processes. FREE WATER CONNECTION CAMPAIGN PROMISE by WONSE was just a broad day scam. chilima and chakwera should be ashamed of themselves.

PUSH KANKHANI
PUSH KANKHANI
6 months ago
Reply to  bentby

eetu.

phade
phade
6 months ago

ine nkhani ndi yoti connection ndi ulele. kodi Tonse mungosinthasintha bwanji?

Ndafera Nkhande
Ndafera Nkhande
6 months ago

Anzanu tidayamba kale kukaya inu munali ku?

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