TNM Mpamba, First Capital Bank launch joint ‘transact and win’ promotion

Malawi’s digital financial service provider, TNM Mpamba Ltd and First Capital Bank (FCB) have launched a “transact and win” promotion to reward shared customers for their loyalty on digital transactions.

Ngulube (L) and Hiwa (R) during the launch
Ngulube (L) shakes with Hiwa (R) during the launch of the promotion

Speaking during the launch in Blantyre, Dingani Ngulube TNM Brand and Communications Manager said the joint promotion underscores the commitmentthat the two financial entities have towards enhancing digital transactions.

“We have organized the promotion jointly with one of our partners, FCB to emphasize that it is now possible for our shared customers to push money from their bank accounts into Mpamba wallets and vice-Versa. Today’s development speaks to the current growth of TNM Mpamba as a reliable platform for integrated payments between mobile money and banks,” said Ngulube.

Ngulube said that over the years TNM Mpamba Ltd has integrated with other financial institutionsin support of the financial inclusion drive.

“TNM Mpamba Ltd, continues to move steadily on a growth path and part of the growth has seen the financial services provider integrate its mobile money platform with other financial institutions. The goal is to apply mobile money services technology in the deepening of financial inclusion in Malawi,” he said.

He hailed the partnership saying it has harnessed digital banking with efficiencies in the payment ecosystem.

“At the onset of our forays into digital banking, TNM Mpamba Ltd was privileged to have First Capital Bank as one of our pioneering partners. Through the integration, our shared customers are now able to withdrawMpamba electronic money using the FCB auto teller machines and also initiate transactions between Mpamba wallet and their respective bank accounts,” said Ngulube.

In his remarks, FCB Head of Transaction Banking & Marketing, Ewen Hiwa hailed the agreement between the two institutions saying it provides convenience.

“Mpamb ais one of our key partners when it comes to our digital bouquet. As already alluded, First Capital Bank pioneered mobile money cardless withdrawals with Mpamba. A service that allows mobile money customers to withdraw e-value from any First Capital ATM.

“Together with TNM and other partners, we continue to build the eco-system in the payments space. It is against that background that today we are jointly launching the Transact & Win promotion to bring more awareness around these channels and the convenience that comes with them.”said Hiwa.

In the next two months, “Transact & Win” will reward the shared customers with total cash prizes of K4 million broken into K50,000 per winner for 80 customers.

To enter into the promotion Mpamba customers need to cash out using FCB auto teller machines. Secondly, customers should move money between their Mpamba wallets and bank accounts.

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3 years ago

Why force matters when you do not even have capacity. After all what is the purpose of sending money from First Capital Bank to TNM Mpamba when what one gets by the end of the day is bundle of frustrations? It took FMB and TNM one month for my complaint to be sorted out after my transaction failed. Was that fair? I used the service hoping to fix my problem with speed but that is what i got by the end of the day. For how long shall we Malawians be taken for granted. Do your home work first before… Read more »

3 years ago
Reply to  Concerned

On point.

3 years ago

zomati ndalama yahang’a zithe is too much

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