The Lilongwe Water Board (LWB) has dismissed reports being propagated by some individuals on social media, suggesting that there is water contamination in Area 51, Area 18, some parts of Area 25 and Kawale.
On Wednesday morning Lilongwe residents woke up to reports that there is water contamination in some areas within the city.
However, LWB has moved in quickly to dispel the reports after conducting assessment in the said areas.
According to a press statement LWB has issued, its water quality assessment found that there is no any water contamination, and the Board has since assured its customers that such reports have no basis and are not correct.
“LWB would further like to urge the general public to desist from creating such false reports as they only create public panic and disorder,” LWB has warned.
Lilongwe Water Board says it has in place well established social media forums and a website through which customers and the general public can report and access any information concerning its operations, water supply updates and other water related issues.
It has since urged its customers to always verify any water related issue or report with the Board through its well-established 24/7 Customer Call-Centre by calling 253 for free.
“Meanwhile, LWB would like to assure its customers that it will continue to supply them with water of acceptable quality which is produced based on internationally accepted drinking water quality standards.
“LWB adopted standards set by the World Health Organization (WHO) and Malawi Bureau Standards-MS 214. The Board guarantees total compliance to these standards to assure supply of potable water to its customers at all times,” reads in part the statement.
In 2017, some residents of Area 18 in Lilongwe experienced water contamination after a sewerage entered into LWB supply line in the area. The matter is currently in court as the residents are suing LWB, Lilongwe City Council and Malawi Housing Corporation (MHC) for compensation.